Privacy policy

Privacy & Cookies: Our Promises

We'll always keep your data safe and secure. So you're aware of it. Here's why we need it and how we use it:

 

1. The Good Stuff

We'll only use your data to enhance your experience

2. Locked Down

We'll Protect your data like it's our own.

3. Straight Talking

We'll always talk in your language and have your back - no nonsense, no surprises 

4. No Spam

We let you decide what and how you hear from us

5. The Essentials

Your info won't just hang about - if we don't need it , we'll delete it.

Protecting Your Privacy

Amal Armani we are 100 % committed and focused in protecting the privacy and security of our customers and site visitors. Amal Armani staff team members are also customers them selves of amalarmani and other websites. So we really value ,appreciate and respect how important privacy is. If you have any questions about how we protect your privacy, please drop us a message at info@amalarmani.com

How we Use your Information.

We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.

Your Personal Details, such as your name, date of birth, gender, address, email address,  and phone number.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Identify you when you visit our website or contact us

Checking your identity helps us to keep your information safe from fraudsters

Legally, we have to do this and it is also important for us

Deliver your purchases to you

It’s a bit hard to send your order if we don’t use your name and contact details!

It’s an important part of our contract commitment to you

Send you account and service updates, such as updates to our Terms and Conditions and order confirmations

To keep you informed of any changes to Amal Armani  services

Legally, we have to do this, it’s an important part of our contract commitment to you, and it’s also important for us to keep you updated

Send you order updates by text, e-mail or through our app

So you know when your order is due to arrive

It’s an important part of our contract commitment to you

Manage your participation in any promotions, offers or discount schemes you choose to participate in

To ensure you receive any discounts or offers relevant to you at the time e.g. Student discounts

We will treat this as an important contract commitment to you if you choose to participate

Direct you to the right part of our website

To get you to the products that you want faster

It’s important to us that you get the best out of your  shopping experience

Send you information about our products and services We like to keep you up to date and help you get the best from our products and services (you can find out more in the section on Marketing messages below) It’s up to you to choose what you hear from us and what you hear about but it’s also important for us to tell you about the best product and services we have to offer!

 

Your Payment Information

This means your chosen payment method, for example your card details (don’t worry we don’t keep the security code)

What we do

Why we do it

Why we need to do it (the legal stuff!)

Take payment, and give refunds

After all - we’re not giving all our stuff away!

It’s important to us and an important part of our contract commitment to you

Keep a record of any financial transactions with you

We need to know what you have paid for (and we have to tell the tax man about our income too!)

Legally, we have to do this

Your contact history with us

What you’ve said to us — for example, by email, on instant chat, on Social Media, or in private message. If you contact us by phone we record calls to our customer care centre, too.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Provide customer service and support

After all, you expect the best service from us!

It’s an important part of our service and also part of our contract commitment to you

Improve the services and support we provide to you

So that you get the best possible customer service

It is important for us to train our staff

Information about your phone or laptop, and how you use our website and app

Information collected when you browse our site or use our app, including your IP address and device type, how you use our website and app (such as the pages you visit and the products you look at) and, if you choose to share it with us, your location data.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Identify you when you visit our website

If we can remember you, we can give you the best possible shopping experience.

It is important for us that you get the best shopping experience

Improve our website and set default options for you (such as language and currency)

It’s important for us, and it’s much easier for you, if we know the language and currency you prefer, and it also helps us to protect your information

It is important for us to know what you like to give you the best shopping experience
Send information about our products and services to you We like to keep you up to date and help you find products. You can find out more in our section on Marketing messages below It is important for us to show you things we think you will like and that may make your  experience better
Show you Amal Armani  adverts as your browse the web So you can see our latest products and deals that we think you will love It is important for us to show you things we think you will like
Monitor visitors to our site and analyse their behaviour To protect our website and to help make our service better This is important for us and legally, we have to do this!

How we use your information

We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.

Your Personal Details, such as your name, date of birth, gender, address, email address, social media handle, screen name and phone number.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Identify you when you visit our website or contact us

Checking your identity helps us to keep your information safe from fraudsters

Legally, we have to do this and it is also important for us

Deliver your purchases to you

It’s a bit hard to send your order if we don’t use your name and contact details!

It’s an important part of our contract commitment to you

Send you account and service updates, such as updates to our Terms and Conditions and order confirmations

To keep you informed of any changes to Amal Armani services

Legally, we have to do this, it’s an important part of our contract commitment to you, and it’s also important for us to keep you updated

Send you order updates by text, e-mail or through our app

So you know when your order is due to arrive

It’s an important part of our contract commitment to you

Manage your participation in any promotions, offers or discount schemes you choose to participate in

To ensure you receive any discounts or offers relevant to you at the time e.g. Student discounts

We will treat this as an important contract commitment to you if you choose to participate

Direct you to the right part of our website

To get you to the products that you want faster

It’s important to us that you get the best out of your Amal Armani's shopping experience

Send you information about our products and services We like to keep you up to date and help you get the best from our products and services (you can find out more in the section on Marketing messages below) It’s up to you to choose what you hear from us and what you hear about but it’s also important for us to tell you about the best product and services we have to offer!

 

Keeping Your Information

We’ll only hold on to your information for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems. If you no longer wish to be a customer, you can also contact our Customer Care team and request to delete all the information we have on you.

Your payment information

This means your chosen payment method, for example your card details (don’t worry we don’t keep the security code)

What we do

Why we do it

Why we need to do it (the legal stuff!)

Take payment, and give refunds

After all - we’re not giving all our stuff away!

It’s important to us and an important part of our contract commitment to you

Keep a record of any financial transactions with you

We need to know what you have paid for (and we have to tell the tax man about our income too!)

Legally, we have to do this

Your contact history with us

What you’ve said to us — for example, by email, on instant chat, on Social Media, or in private message. If you contact us by phone we record calls to our customer care centre, too.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Provide customer service and support

After all, you expect the best service from us!

It’s an important part of our service and also part of our contract commitment to you

Improve the services and support we provide to you

So that you get the best possible customer service

It is important for us to train our staff

Purchase history and saved items

What you’ve bought in the past, what you’ve searched for - including using our Style Match feature - what you’ve saved or added to a board for another time, and when you have asked us to tell you that something is back in stock.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Help you keep track of items you like, update you when we have new availability and let you share them, your way

To help you get to the products that you like faster and so you can get the best out of our products and your account

It’s up to you if you want to use these services but we would love you to share all our good stuff

Handle returns in accordance with our returns policy and provide customer service and support

Because you expect the best service from us and, after all, we can’t provide a refund if we don’t know what you’ve bought!

It’s an important part of our contract commitment to you

Analyse what you have bought, searched for, or returned, which helps us find out what you like.

For Style Match, once we’ve shown you your search results we store the photo for one month and keep it separated from anything else that identifies you.

To ensure we are giving you what you want, providing you with the best service we can, and so we can stay ahead of the competition.

It is important for us to know your preferences.
We match your purchases to links from affiliates who might have introduced you to Amal Armani or promoted a particular product when you visited their site. We share relevant purchase history with them, so they know when they have made a successful introduction We have a number of “introducers” who direct new customers to us or promote our products on their sites It is important for us to generate new customers through different sources

Information about your phone or laptop, and how you use our website and app

Information collected when you browse our site or use our app, including your IP address and device type, how you use our website and app (such as the pages you visit and the products you look at) and, if you choose to share it with us, your location data.

What we do

Why we do it

Why we need to do it (the legal stuff!)

Identify you when you visit our website

If we can remember you, we can give you the best possible shopping experience.

It is important for us that you get the best shopping experience

Improve our website and set default options for you (such as language and currency)

It’s important for us, and it’s much easier for you, if we know the language and currency you prefer, and it also helps us to protect your information

It is important for us to know what you like to give you the best shopping experience
Send information about our products and services to you We like to keep you up to date and help you find products. You can find out more in our section on Marketing messages below It is important for us to show you things we think you will like and that may make your  experience better
Show you  adverts as your browse the web So you can see our latest products and deals that we think you will love It is important for us to show you things we think you will like
Monitor visitors to our site and analyse their behaviour To protect our website and to help make our service better This is important for us and legally, we have to do this!


If you post comments about Amal Armani, tag Amal Armani or post photos to our Social Media pages

What we do

Why we do it

Why we need to do it (the legal stuff!)

Monitor our customers views or opinions

We may want to respond to you or react, particularly if you are unhappy with something.

It is important for us to know what you think about us

We use public sources of information to help us investigate fraudulent activity

To prevent and detect fraud against either you or Amal Armani unfortunate, but absolutely essential

This is important for us to protect our service, to protect you and to stop this

Other identifiable information

What we do

Why we do it

Why we need to do it (the legal stuff!)

We allocate you a unique number when you first shop with us (your customer ID)

This allows us to uniquely identify you

It’s an important part of our contract commitment to you
Proof of your identity We sometimes need to check your identity – for example to confirm it is you that placed an order, or if you say you are a student It’s an important part of our contract commitment to you

You don’t have to give us all of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.

We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services.

Fraud prevention and detection

We use any of the above categories of information to identify, prevent and detect fraud, against either you or against Amal Armani Detecting and preventing fraud is an unfortunate, but absolutely essential part of our service and our contract commitment to you. Legally, we have to do this, and it is very important for us.

We also use Purchase history data, to protect our service and uphold our Terms of Service as part of our contract commitment to you, as part of this we may make use of computer-system decisions to protect Amal Armani and our Service. Your rights in relation to this are detailed below.

Personalising your Amal Armani experience

We use the data we collection help us provide you with the best service, the best shopping experience and to show you the latest and greatest products and services that we think you will love.

Collecting Personal Information

 When you visit the site, we collect certain information about your device. Your interaction with the Site. And information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual ( including the information below) as " Personal Information". See the list below for more information about what Personal Information we Collect and Why.

Device Information

  • Examples of Personal Information Collected -  Version of the Web Browser, IP Address, Time Zone, Cookie Information, What sites or Products you view, Search Terms and You Interact with the Site.
  • Purpose of Collection: To Load the Site accurately  for you, and to perform analytics on Site Usage to optimise our Site.
  • Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels
  • Disclosure for a business Purposes: Shared with our processor Shopify.

 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

info@amalarmani.com

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@amalarmani.com

Last updated: 02  April 2021

 

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